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You have your prescription. Now what?

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Prescription drug

Prescription questions? We’re here to help.

Once you get your NUPLAZID® (pimavanserin) prescription filled, there are a few things you’ll need to think about, like making sure your insurance information stays current and enrolling for coverage every year. You’ll also need to make sure you manage your refills if you travel, move, or change insurance.  

Your NUPLAZIDconnect Care Coordinator is ready to answer your questions and help you find the answers you need. 

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What happens if your insurance changes?

If your insurance coverage changes, contact your Care Coordinator right away. Having different insurance might impact the amount of your prescription that’s covered each month. 

With your current or new insurance, you may have options to help cover prescription costs. You can find more details on the Cost & Insurance page. 


Don’t forget about open enrollment

Whether you have commercial insurance or government insurance like Medicare, you’ll need to renew your coverage every year during the Open Enrollment Period.

Depending on the type of insurance you have, it may be called the “Annual Election Period” or “Annual Coordinated Enrollment Period.” 

Have questions? Find answers.

Care Coordinator

Care Coordinator

Your Care Coordinator can help you:

  • Manage costs and understand financial support options
  • Navigate your insurance coverage
  • Work with your specialty pharmacy and get your prescription filled
  • Arrange convenient delivery for your prescription

Your Care Coordinator can also help you:

  • If your insurance coverage changes 
  • If you have any life changes—like a new job, retirement, or moving—that may impact your coverage or prescription delivery
  • With any questions about your NUPLAZID prescription or delivery
Nurse Educator

Nurse Educator

Your Care Coordinator can also connect you to a Nurse Educator, who can answer questions about your medication.

Common questions include:

  • When and how to take NUPLAZID
  • What side effects you may experience
  • How long it may take for NUPLAZID to reduce the frequency and/or severity of hallucinations and delusions associated with Parkinson's disease psychosis

Connect With a Care Coordinator

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Monday through Friday 

8:30 AM-8:30 PM EST

Remember Medication

Remembering your medication

Now that you have your prescription, make taking it part of your daily routine. Some people like helpful reminders to take their medication as instructed. Here are a few handy tips: 

  • Combine it with an everyday activity. Take your medicine at the same time as another routine activity, like feeding your pet or brushing your teeth.
  • Ask someone to remind you. Sometimes just asking a friend or family member to call, text, or stop by is all you need.
  • Put a note where you’ll see it. Write a reminder and put it on the refrigerator, your coffee maker, or your bathroom mirror.
  • Use a pill organizer. It’s easy to check at a glance.
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Looking for other types of advice or support? 

Connect with your support community to find information and inspiration for living with hallucinations or delusions associated with Parkinson’s disease. 

Questions about NUPLAZIDconnectTM ?

Give us a call.

Call us

Monday through Friday 

8:30 AM-8:30 PM EST