NUPLAZIDconnect is becoming Acadia Connect, offering you the same resources and guidance you rely on, every step of the way.
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Ready to connect you to the support you deserve

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Support, step-by-step

Beginning a new medication can feel overwhelming and confusing for you and your loved ones. So, we’re here to guide you.

Here’s how we can help you with a few simple steps:


Getting started on NUPLAZID® (pimavanserin): enroll at the doctor’s office.


Answering insurance questions: we’ll call you. And you can call us anytime


Managing your prescription: delivery details and more.

nuplazid connect

Think of us as your very own support program, here to help you get started on NUPLAZID® (pimavanserin). We’re with you every step of the way, helping you with navigating insurance, managing costs, and getting your prescription filled—and answering your questions.

A few less things to worry about: that’s the purpose of NUPLAZIDconnectTM.

Meet your support team


Care Coordinator

Your dedicated NUPLAZIDconnect Care Coordinator is your main point of contact, ready to connect you with answers and help you understand what’s next.

Find help with:

  • Navigating your insurance coverage
  • Managing costs and understanding your financial support options
  • Working with your specialty pharmacy and getting your prescription filled
  • Arranging convenient delivery for your prescription
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Nurse Educator

Your Care Coordinator can also connect you to a Nurse Educator, who can answer questions about your medication.

Common questions include:

  • When and how to take NUPLAZID
  • What side effects you may experience
  • How long it may take for NUPLAZID to reduce the frequency and/or severity of hallucinations and delusions associated with Parkinson's disease psychosis

Connect With a Care Coordinator

Call us

Monday through Friday 

8:30 AM-8:30 PM EST


Getting the ball rolling by enrolling

Your doctor will enroll you in NUPLAZIDconnect. So, it’s helpful to bring your (or your loved one’s) basic information with you:

  • Personal ID
  • Insurance card or personal Medicaid information
  • Prescription card
pharmacist and customer discussing a prescription
pharmacist and customer discussing a prescription mobile

What’s so special about a specialty pharmacy? 

Your Care Coordinator will work with a specialty pharmacy, which is different than a regular pharmacy located in a drugstore, to help you access your prescription.

A specialty pharmacy handles more costly medications and offers services to help you stay on your medications. And a specialty pharmacy will deliver your prescription to your home, office, or a retail location such as your regular pharmacy—wherever it’s most convenient for you.

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Understanding your insurance

Understanding your insurance 

Commercial insurance, government insurance, co-pay cards: here are the basics. If you still have questions, your Care Coordinator can help.

NUPLAZIDconnect brochure

Learn more with this handy brochure

It explains the basics of NUPLAZIDconnect and how your Care Coordinator can help you navigate insurance and get your prescription filled.

Questions about NUPLAZIDconnectTM ?

Give us a call.

Call us

Monday through Friday 

8:30 AM-8:30 PM EST